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Scottish Charity SC04294001387 245358

shax.org.uk →

SHAX fundraising

Your support turns an empty house into a home

Welcome to SHAX fundraising—supporting starter packs, reuse, and local sponsorship from Merrick House, Dumfries.

Give as an individual by phone or visit, sponsor as a business, or drop off essentials—your support stays in Dumfries & Galloway. UK taxpayers can usually add Gift Aid in the same conversation.

Ways to support ↓See local impact →

SC042940 · Gift Aid available when you call or visit

The pack journey

How a gift becomes a home

One pathway from your support to a front door in Dumfries & Galloway—the same local team, every time a starter pack is needed.

SHAX donation point for Emergency Home Starter Packs

It starts with you

You give

Phone, visit, or Gift Aid in one chat

Call or visit Merrick House—one-off, regular, or the cost of a full pack. Every pound stays in Dumfries & Galloway.

Local impact

Real results across Dumfries & Galloway

Every gift on this site supports frontline starter packs and reuse work in the community.

Reporting year 2025/26

  • 487

    Individuals supported

  • 132

    Children supported

  • 232

    Tonnes diverted from landfill

  • 224

    Volunteer placements

Help the next family across the threshold

Businesses sponsor packs from £280+. Individuals can call to give; UK taxpayers can often add Gift Aid in the same call.

Why local helps

Giving here reaches the doorstep

SHAX assembles Emergency Home Starter Packs at Merrick House and works with partners across Dumfries & Galloway you may already know. When you give locally, that help stays close to home.

  • Money stays in Dumfries & Galloway

    When you give locally, your support pays for packs and stock here in Dumfries & Galloway—help that neighbours and partner agencies can see and trust.

  • Reuse feeds the pack shelf

    Shop sales and warehouse reuse keep homeware circulating locally and smooth pack budgets. When Saturday is busy in the Dumfries shop, there is more headroom for kettles and bedding bought new.

  • Trusted referrals, free to clients

    Partner agencies submit referrals when keys change hands. Starter packs go out at no charge. Your gift covers what would otherwise be an impossible shopping list in week one.

  • Visible for local businesses

    Sponsorship lets your organisation stand alongside work people already know in the community—starter packs, reuse, and practical support with a local face.

Charity shop

See the Dumfries charity shop

Our reuse shop keeps good furniture and essentials affordable for local people, and every sale helps fund Emergency Home Starter Packs when families need them most.

  • Reuse with purposeGood furniture and essentials stay affordable for local people.
  • Every sale helpsShop income helps fund Emergency Home Starter Packs.
  • Volunteer welcomeMeet the team and see how donations are sorted and sold.
Visit shax.org.uk

Opening times, donations, and volunteering

Charity shop video

Loads when you scroll here

Real stories

The human side of every donation

Behind each starter pack is a person starting again, with dignity, support, and hope.

“When I moved into my flat I had nothing, no pans, no bedding, nothing to make it feel like mine. The starter pack from SHAX meant I could actually start living, not just surviving.”
Young person leaving care in Dumfries & Galloway, shared with permission, name withheld

Read the latest impact stories ↓

A young woman smiling with a warm drink, a quiet moment of comfort at home

For individuals & families

Give in your own name

You do not need a business to support SHAX. Many neighbours give by phone or with a quick visit to Merrick House—once, regularly, or when you can. A full pack is about £280+ and stays free to every household referred by partner agencies.

  • Speak to our team about any amount—from a few pounds toward hygiene stock to a full starter pack.
  • Gift Aid adds 25p for every £1 at no extra cost when you’re an eligible UK taxpayer.
  • Prefer items to cash? Use community donation bins or bring goods to the warehouse.

Sponsoring as a business? See sponsorship tiers if you are giving on behalf of an organisation.

For businesses

Sponsor packs. Show local leadership.

When referrals spike, sponsorship keeps packs on the shelf at Merrick House. Tiers start at £250—recognition is straightforward (Merrick House wall, supporters wall here, social thanks). Full benefits and pricing are on the sponsorship page.

Explore sponsorship
  • From £250

    Community Friend

    Merrick House wall + your name on the supporters wall here.

  • From £500

    Starter Pack Partner

    Funds a full pack plus logo recognition on the website.

  • From £1500

    Dignity Champion

    Leadership funding with a featured spot on /supporters.

Request a sponsorship conversation →

Referrals from professionals who know when a tenancy needs more than keys.

Referral network

Trusted by professionals across Dumfries & Galloway

SHAX works with agencies and organisations across the region. Partner agencies submit referrals through the referral system when someone needs a free Emergency Home Starter Pack.

  • Partner agencies submit referrals when someone moves in without the basics.
  • Starter packs stay free to clients, funded by giving on this site.
  • Your donation strengthens the same referral pathway.

Housing & social services

  • Wheatley Homes South
  • Dumfries and Galloway Housing Partnership
  • Adult Care Social Work, Loreburn Housing
  • Children and Families Social Work
  • Leaving Care — Dumfries and Galloway Council
  • Irvine Housing & Women's Aid
  • Hanover Housing Association

Health & specialist support

  • NHS Occupational Therapy
  • Support in Mind Scotland
  • Turning Point Scotland
  • ILS (Independent Living Support)
  • NHS Specialist Drug and Alcohol Service
  • Public Health Improvement Team — NHS
  • Adult Services — Social Work Annan

Community organisations

  • Social Services — Dumfries and Galloway Council
  • Citizens Advice Bureau
  • Kate's Kitchen — Annan
  • Dumfries and Galloway Befriending Project
  • Bethany Christian Trust
  • Cunningham Housing Association
  • APEX & ADS (Addiction Rehabilitation)

…and many more agencies working together to support vulnerable individuals and families. Full list on shax.org.uk starter packs.

For organisations

Stand with families alongside our referral partners

Sponsorship helps SHAX respond when urgent partner referrals land.

Common questions

Quick answers before you give

Giving by phone, Gift Aid, sponsorship, and where your money goes. Our Dumfries team is here to help—no question is too small.

  • Call 01387 245358. We’ll talk you through your gift and Gift Aid if you’re eligible.
  • Gift Aid can add 25p per £1 at no extra cost to UK taxpayers.

01387 245358
info@shax.org.uk

The easiest way is to call us on 01387 245358 or visit Merrick House. We’ll talk you through your gift, answer any questions, and add Gift Aid if you’re an eligible UK taxpayer.

Registered Scottish charity SC042940. Verify on OSCR

Trust & transparency

Give with confidence

Registered, accountable, and rooted in Dumfries & Galloway. Here is how we look after your support.

  • Registered charity

    Scottish charity SC042940. Your gift supports families across Dumfries and Galloway.

  • Public register

    Check our details on the OSCR register.

  • Gift Aid

    UK taxpayers can add Gift Aid when they give by phone or in person. It can mean an extra 25p per £1 at no cost to you.

  • Speak with the team

    Giving is personal—you’ll talk to people who know the packs and the shop. Call 01387 245358 or visit Merrick House when it suits you.

Stand with families in Dumfries & Galloway

Sponsor as a business or call the team to give. A full pack costs about £280+, and stays free to every client.