Main warehouse
SHAX Charity Warehouse
Merrick House, The CrichtonBankend RoadDumfries DG1 4TA
Main warehouse — best for larger furniture and big donations (see shax.org.uk for what we can accept).
Give in kind
Donation bins for starter packs
Community bin map, packing lists, and how to host a bin—practical in-kind giving for starter packs, separate from cash gifts on Give.
Starter packs are built from new and donated essentials. Bagged hygiene and cleaning items can go in any SHAX donation bin in Dumfries—or bring larger donations to Merrick House. Full donate guidelines on shax.org.uk.
Simple steps
How community donations help
- 01
Bag clean essentials
New or good-as-new hygiene and cleaning items—sealed where possible. No food or broken packaging.
- 02
Drop at a bin or the warehouse
Community bins across Dumfries take bagged donations. Merrick House is best for larger goods.
- 03
We stock starter packs
Your gift helps fill free Emergency Home Starter Packs for households referred by partner agencies.
Please note: Please limit drop-offs to 2 bags or 2 boxes per visit so we can manage donations fairly for everyone.
Starter pack stock
What we are looking for
These go into Emergency Home Starter Packs for people moving into a new home. Clean, sealed, or good-as-new products are best.
Hygiene essentials
- Hair care products
- Toothpaste & toothbrush
- Handwash
- Soap
Cleaning supplies
- Cleaning products
- Toilet roll
- Laundry detergent
- Sanitary products
Packing tips
- Use sturdy bags or small boxes you do not need back
- Keep hygiene items separate from cleaning products if you can
- Unopened multipacks are ideal for toilet roll and laundry tabs
Furniture, clothing, and more can support reuse and packs too. See what we can and cannot accept on the main donate page.
Drop-off points
Where to leave donations
Bagged starter-pack items: use any community bin below. Larger goods: warehouse at Merrick House, Monday–Saturday: 9am–4pm. Sunday: closed.
Community donation bins
- Community bin
Tesco Extra, Cuckoo Bridge Retail Park
Glasgow Road, Cuckoo Bridge Retail ParkDumfries DG2 9BF - Community bin
Tesco Superstore, Lockerbie Road
Lockerbie RoadDumfries DG1 3PF - Community bin
Nationwide Building Society, Church Crescent
2 Church CrescentDumfries DG1 1EW
For businesses & organisations
Host a donation bin at your business
Community bins make it easy for neighbours to drop off bagged starter-pack essentials. If you have a safe, visible spot indoors—reception, shop floor, or office—and would like to discuss hosting a SHAX bin, we would love to hear from you.
- Support starter packs in a visible, local way
- We talk through collection, signage, and what to accept
- Ideal for retailers, offices, and community hubs with footfall
Prefer to give money?
Call or visit to fund packs directly—every gift helps keep them free for local households.
Locations and accepted items may change—confirm on shax.org.uk/donate.